How do I cancel my Private Internet Access membership?
Go to https://www.privateinternetaccess.com/pages/client-sign-in and log into the Client Control Panel. Click the Cancel option.
If your purchased service via OKPay:
- Log into your payment account with those services via their website.
- Locate the subscription for Private Internet Access’s services.
- Click Cancel.
Does PIA auto renew?
All PIA accounts (except for a select few payment methods) are subscription-based. This means, at the end of every billing cycle, your account will renew automatically.
Does PIA have a money back guarantee?
The Private Internet Access refund process is simple and painless, simply open a new ticket with our customer support team in the PIA Support Portal and they’ll get back to you as soon as possible. Our customer support team is available 24/7/365 and is excited to be able to offer this extended money back guarantee.
Can I trust Private Internet Access?
Private Internet Access is a safe VPN. All of its apps use WireGuard and OpenVPN encryption protocols, which are regarded as the most secure. With OpenVPN, you can either use the default AES-128 or the more secure AES-256 cipher.