How do I pay my metro deductible?
Deductible is payable by credit card, e-check, in select dealer store locations*, or by Cash On Delivery (C.O.D.)2.
Does MetroPCS insurance cover cracked screens?
Metro PCS can help you set up new service and fix your cracked or broken phone. This protection program covers your device against all types of risks including physical damage and mechanical breakdown.
Will MetroPCS replace my phone?
Your device will be replaced with a reconditioned device of like type and quality. If a reconditioned device is not available, the replacement will be made with a new device of like type and quality. The replacement device comes with a 180-day warranty or the original manufacturer’s warranty; the longer term applies.
How long does it take to get a replacement phone from MetroPCS?
When to expect your replacement device:
|Date claim is approved*||Expected delivery|
|Monday – Friday Before 8:30 p.m. ET||Next Day|
|Saturday and Sunday before 8 p.m. ET||Following Tuesday|