How do I track a DHL international courier?

How do I track a DHL international courier? 

Track Your Shipment
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Which is DHL tracking number? 

If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop. For examples of the tracking numbers used on DHL shipments, please click here.

Can you track a DHL package? 

Online Tracking Services

Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the waybill number(s). The tracking results provide real-time details of your shipment’s progress as it speeds through the DHL network.

Can I track DHL without tracking number? 

If you do not have a tracking number, we advise you to contact your shipper. However, if you have other shipping reference numbers, they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight).

How do I track a DHL international courier? – Related Questions

How long does DHL take to deliver?

If you opt for DHL Express 9:00, our couriers will do whatever it takes to deliver your parcel by 9 am on the next possible business day, so your business associates can get to work on it that same day. DHL Express 12:00 guarantees a delivery before noon on the next possible business day.

Why does DHL take so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

Does DHL deliver on Sunday?

No, DHL does not ship on Sundays in the United States. DHL also does not ship on Saturdays in the U.S. It does, however, ship on Saturdays and Sundays in several countries around the world, including many countries in Asia.

Does DHL deliver to your door?

DHL Express provides international door-to-door delivery to over 220 countries and territories within 1-3 days. To send a shipment with DHL Express, there are four ways to ship your parcel abroad: Book a shipment online at MYDHL+.

Does DHL lose packages?

According to the current policy, if a package goes missing and has not arrived at his/her place 4 or 5 days after the scheduled delivery, then then it is officially lost.

What does DHL mean by end of day?

This simply means the end of DHL business day, which is usually 6:00 PM, but delivery cannot be guaranteed at the exact time. That means your package may arrive earlier or later.

Can I sue DHL for losing my package?

Raising a Claim by Filling Out an Online Form

Visit the Holders and Shippers section of the DHL Express homepage. Select Missing Content or Lost Shipment under the Select the claim you need to file section. Complete the e-form with the required information. Attach the supporting documentation if necessary.

What if DHL is late?

If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged.

What is exception DHL?

When DHL has a package exception, it means that the package is temporarily stuck in transit for an unexpected reason. The reason can vary, and most of the time, the package is not lost but will be delivered as soon as the issue is resolved.

What does DHL hold mean?

The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package’s journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.

What does exception mean on tracking?

An exception occurs when a package or shipment encounters an unforeseen event, which could result in a change to the expected delivery day. Examples of exception include: address unknown, damage to shipment, or signature not received.

How long does a shipment exception last?

How long does a shipment exception last? The duration of a shipment exception depends on what caused the delay, but most exceptions are resolved in less than seven days.

What does shipment exception mean?

What does the “delivery exception” status mean? A delivery exception means your package is temporarily delayed while in transit due to unavoidable circumstances.

What is a delivery exception?

In simplest terms, a delivery exception is when a package experiences a delay while in transit. A package might experience a delivery exception for a wide range of reasons, ranging from a problem with the recipient’s address to a missed hand-off or an issue with the carrier, whether that’s USPS, FedEx, or PMX.

What do I do if my package gets stuck in customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.

Do customs open all packages?

Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.

Can customs destroy a package?

If the items being shipped are prohibited or restricted, customs may delay or even destroy the package. Sometimes, customs clearance documentation is incomplete, causing delays while customs coordinates with the shipper to gather needed information.