How long does Steam support usually take?

How long does Steam support usually take? 

Steam Support Stats Updated: May 8, 2022 @ 12:00am
Request Category Submitted Last 24 Hours Typical Response Times
Account Security & Recovery 25,940 2.39 hours to 15.16 hours
Purchase & Billing Support 9,228 2.36 hours to 16.96 hours
Game & Steam Technical Support 2,886 1.79 hours to 1.65 days

How long does steam take to respond to a ticket? 

As you’ll see, refund requests are processed in 2 hours or less, while account security and recovery troubleshooting is usually completed in less than half a day. The least frequent type of Steam Support request is for purchase and billing help, and these difficulties take the longest to sort out at up to 1.8 days.

How long does it take for Steam Support to respond to a refund request? 

Yes; if you have not already requested a refund make sure the purchase is eligible and submit a request here. Please note that approved refunds may take up to 7 days to process.

Is there a faster way to contact Steam Support? 

Steam does not offer telephone support for their products. However, if you want to try calling Steam, you can call 425-889-9642. Press 0 on the menu. You may be asked to leave a message.

How long does Steam support usually take? – Related Questions

Can I email Steam support?

You can contact their support by writing an email to [email protected].

Does Steam have chat support?

Steam Support :: Steam Friends & Chat. You can access your Friends & Chat interface in the lower right corner of your Steam Client or through your favorite web browser. Through your Friends & Chat interface you can manage your friends, send IMs, organize voice & group chats and control your online presence.

Does Steam Support respond on weekends?

chatting with them whole years, and noticed that on weekends often they wont respond, and sometimes they do. so wanted to ask you. There are currently over 12,000 people in the support queue. So if you put in a support request now, you’re gonna have to wait for those 12,000+ people first.

How do I contact Steam directly?

How do I contact Steam Support? Visit for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Will Steam support contact you on Discord?

A Steam moderator will never contact you via chat or a third-party app like Discord for any reason. A Steam moderator will never mediate between you and another user.

Does reporting on Steam do anything?

The question was, do reports do anything, and the answer is, yes they do.

How do I check my Steam support ticket?

How do i check the progress in steam? If your tickets are not showing up when you hit and and sign to this link then try using the link on a different browser I was using Chrome and then switched to Safari and it worked perfectly.

Can Steam admins delete your account?

Can someone else delete my account? Because deleted accounts cannot be recovered, Steam Support will require comprehensive Proof of Ownership during their review of the account. After the review is complete, Steam Support will restrict the account for 30 days and queue it for deletion.

How long is a Steam account suspended for?

Steam account suspended :: Help and Tips. Well, sitting is out is a bad idea because not reversing the chargeback within the nine weeks results in a permanent suspension of the account. CONTACT SUPPORT!

Do inactive Steam accounts get deleted?

Accounts aren’t deleted due to inactivity or because they are empty.

Can I delete my Steam account and make a new one with the same email?

You don’t even need to delete the current account. Just make the new one! You can have hundreds of Steam accounts with one email address.

Do you have 2 Steam accounts?

Can I use multiple Steam accounts on one computer? Yes, you can access different Steam accounts from one computer. However, you may only access one account at a time.

Can I share Steam account with family?

Yes. You may authorize Family Library Sharing on up to 10 devices at a given time, and for up to 5 accounts that may then use your game library on any of your authorized computers.

What happens when you delete a Steam account?

You can delete your Steam account right from your browser by going to your account settings. Deleting your Steam account will make almost every Steam game unplayable. You’ll also lose any money in your Steam Wallet, along with all of the information on your profile.

Does your Steam account expire?

Steam accounts never expire.

Can I make a new Steam account and keep my games?

All products on Steam are bound to the account with which they’re purchased with. They’re non-transferable. You cannot make duplicate accounts with the same email. No you can’t make another account and have your games moved to that account.

How do I delete my Steam account but keep my games?

Go to each games installation folder and start the game from there. If it runs without steam in the background, it will run without your account. Those games will be far and few between. Correct.