Why is my Fitbit Versa stuck on updating?

Why is my Fitbit Versa stuck on updating? 

If the Versa is having trouble updating through Bluetooth try the following: Try turning Bluetooth on and off on your computer. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo. Try again to update your watch.

How do I unfreeze my Fitbit? 

Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.

How long does Fitbit take to update? 

Updates may take up to an hour or more to complete. Let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your Fitbit device each time your device syncs.

Why does Fitbit update take so long? 

If your Versa is having trouble updating with WiFi, please try the following: Make sure your watch is connected to the Wi-Fi network you want to use. Move your watch closer to your router. Make sure your router is connected to the internet.

Why is my Fitbit Versa stuck on updating? – Related Questions

Why does Fitbit take so long to sync?

If your tracker is taking a long time to sync I would like to suggest the following: Restart your Charge HR. Restart your phone. Turn off the Bluetooth on your phone for 15 seconds, then turn it back on.

How can I speed up my Fitbit sync?

If your device still won’t sync, you can try these:
  1. Make sure there are no other Bluetooth devices around as they might interfere with the syncing process.
  2. Force quit the Fitbit app.
  3. Go to Settings > Bluetooth and turn Bluetooth off and back on.
  4. Open the Fitbit app.
  5. Restart your phone.
  6. Restart your Charge 3.

Why is the Fitbit not syncing?

If you’re trying to sync a Fitbit tracker, this can hinder the Bluetooth connectivity and prevent it from syncing. Charge your Fitbit battery. While Fitbit trackers have a long battery life, these devices need recharging every day or so. If a tracker isn’t syncing, it may have run out of power and turned off.Mar 10, 2021

Why does my Versa take so long to sync?

Also, make sure that your phone has the most recent app version installed. If the app is up to date, try logging out of the app, restart your phone, open the app, log in and see if your Versa syncs properly.

How do I force quit my Fitbit app?

How do I restart my Fitbit versa?

How to reset a Fitbit Versa
  1. Go to the Settings menu, scroll all the way down and tap About.
  2. Scroll all the way down and tap Shutdown, then hit Yes.
  3. Press and hold the left (single) button and right bottom button until you see the Fitbit logo on the screen.
  4. Let go and it will restart.

Why is versa not syncing?

1. Check the Fitbit app is compatible with your device here, and that it’s running the latest version (if on iPhone or Android, check for this through the App Store or Google Play Store). 2. Check that your connected device is running the latest Fitbit app version.

How do you reset your Fitbit?

Fitbit factory reset
  1. From your tracker, swipe across to the ‘Settings’ menu.
  2. Once in the ‘Settings’ section, find the ‘About’ tab and tap it.
  3. From here, scroll to the section that’s labelled ‘Factory Reset’ or ‘Clear User Data’.
  4. You’ll then be prompted to confirm the decision to clear your Fitbit to its box settings.

Why has my Fitbit stopped working?

If it’s still not working, try restarting your mobile device. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. To do this, navigate to Bluetooth in your mobile device’s settings menu, find your Fitbit device, then choose Forget.

Can a Fitbit just stopped working?

Fitbit might need a restart to get to a point where it can accept a charge, but it might not yet be recovered enough to turn on. Perform a factory reset of the Fitbit. If you restart and charge your Fitbit three times and it doesn’t respond, reset the Fitbit back to its like-new factory conditions.

Why is my Fitbit dead?

Ordinarily in such cases I would suggest giving it a couple of hours charge, even if it does not seem to be charging, and then trying the restart procedure 3 times. This can often revive a Fitbit that seems to be dead.

Will Fitbit replace broken Fitbit?

What’s Fitbit’s warranty? For questions and troubleshooting assistance for your Fitbit device, visit our help site. If your device is found to be defective within the warranty period, it may be eligible for replacement.

Is there a recall on Fitbit?

Fitbit recalls nearly 1M Ionic smartwatches in US due to burn hazard. Fitbit is recalling about 1.7 million Ionic smartwatches sold globally because the product’s lithium-ion battery can overheat, posing a burn hazard, the U.S. Consumer Product Safety Commission (CPSC) announced Wednesday.

How long is Fitbit warranty?

one-year
Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.

How can I replace my Fitbit for free?

You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.

Do Fitbit batteries wear out?

Battery life is the amount of time your Fitbit device runs after it’s charged to 100%. To maximize battery life, turn off or reduce your use of certain features. We’re aware of a battery drain issue affecting some Charge 5 devices in which the built-in GPS chip may remain active after ending a GPS-enabled exercise.

Can I trade in my old Fitbit for a new one?

Fitbit doesn’t have a trade-in program, but you could always give your ChargeHR to a friend or family member and get the Alta. Now if you got your device directly from Fitbit, they have a 45 day return policy, for any reason. Some retail outlets have varying return times, so you might want to check with them.