Why won’t my Blu-Ray player play blu rays?
There are several reasons a disc may not play in the Blu-ray player. A dirty or scratched disc is the most obvious cause, but an incorrect region code or configuration of your home theater system can be the reason as well.
Why does my Blu-Ray player say no disc?
When the message NO DISC, DISC ERROR, or INSERT DISC appears on the display on the DVD player, check the following: Make sure there is a disc in the player. Make sure the disc is inserted correctly with the playback side facing down on the disc tray. Make sure the disc being used is supported by the player.
How do I report a bad Redbox disc?
To report a disc problem or get more info, call Redbox Customer Care at 1.866. 733.2693.
How do I contact Redbox with a problem?
Thank you for being a Redbox customer. Please check our FAQs for answers to commonly asked questions. Our Customer Care team is available 7 days a week, from 8 AM – Midnight CT at 1-866-REDBOX3 (866-733-2693).